Privacy policy
Last updated: November 14, 2026
This policy explains how we process the personal data you give us through lobiax.com. Where the EU General Data Protection Regulation (GDPR) applies, we process your data in accordance with it.
1. Data controller
- Owner: Digital Line LLC
- Address: 538 NW 15th St, Florida City, FL 33034, United States
- Employer Identification Number (EIN): 99-4613162
- Email: lobiax@lobiax.com
- Phone: +34 698 91 47 90
- Privacy contact: project@digitalline.es
2. What data we collect
- Free trial form: full name, company (optional), email, phone, customer type (freelancer, business, accounting firm or other), the Lobiax modules you are interested in, country and any message you add.
- Contact by email, phone or WhatsApp: the data you share in the conversation.
- Technical data: your IP address is used temporarily to protect the form against spam. Website analytics are anonymous and aggregated (see the cookie policy).
We do not ask for sensitive data. The service is intended for professionals and businesses and is not directed at anyone under 18.
3. Why we use it and legal basis
| Purpose | Legal basis | Retention |
|---|---|---|
| Handle your free trial request: create your login, send the tutorial video, contact you to answer questions and send a price proposal. | Steps taken at your request before entering into a contract (GDPR art. 6.1.b). | For the duration of the trial and up to 12 months afterwards if you don't sign up. |
| Answer questions by email, phone or WhatsApp. | Your request and our legitimate interest in answering it (GDPR art. 6.1.f). | As long as needed to reply and up to 12 months afterwards. |
| Protect the form against abuse and automated submissions. | Legitimate interest in the security of the service (GDPR art. 6.1.f). | The IP address is used pseudonymized (hashed), only to count submissions for 1 hour, and is not stored with your request. |
| If you sign up: provide and invoice the service. | Performance of the contract (art. 6.1.b) and legal obligations (art. 6.1.c). | For the term of the contract and statutory retention periods (up to 6 years). |
We do not make automated decisions with legal effects on you or build profiles. We will not send you marketing unrelated to your request without your consent. We do not sell your personal information.
4. Who can access your data
We do not sell or share your data with third parties. We use service providers acting as processors under contract:
- Supabase Inc.: database where your request is stored, on servers in the European Union (Paris).
- Vercel Inc.: hosting for the website and the software, and anonymous visitor analytics.
- Resend Inc.: sends the internal email notification for each request.
If you message us on WhatsApp, that service is provided by WhatsApp/Meta under its own privacy policy.
5. International transfers
Digital Line LLC is based in the United States, as are some of the providers listed above. Where GDPR applies, transfers to the United States rely on the EU-U.S. Data Privacy Framework for certified providers and otherwise on the European Commission's standard contractual clauses (GDPR art. 46), with the necessary supplementary security measures.
6. Your rights
You can request access, correction, deletion, objection, restriction and portability of your data, and withdraw any consent given, by writing to project@digitalline.es. We will reply within one month. If you are in the European Union you may also lodge a complaint with your data protection authority; in Spain, the Agencia Española de Protección de Datos (www.aepd.es).
7. Security
We apply appropriate technical and organizational measures: encrypted connections (HTTPS), isolation of each customer's data in the database, two-step verification for staff with access, a tamper-proof access log and least-privilege access.
8. Changes
If we change this policy we will publish the new version on this page with its update date.